Privacy Policy

Welcome to Tradz, a trading card marketplace platform that connects collectors and sellers.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

Please read this policy carefully to understand your privacy rights and how we safeguard your data.

We collect and store personal information about you, including:

• Account Information: Name, email address, and login credentials.
• Transaction Details: Purchase history, payment methods, and shipping addresses.
• Usage Data: Browsing patterns, feature usage, and activity logs.
• Device Information: IP address, browser type, operating system, and device identifiers.

We use your personal data solely to:

• Facilitate buying, selling, and payment processes.
• Improve platform performance and personalize your experience.
• Detect, prevent, and investigate fraud or abuse.
• Communicate important updates and transaction confirmations.
• Comply with legal and regulatory obligations.

We will not use your data for unsolicited marketing communications without your explicit consent.

Tradz does not sell your personal data.

We may share your data only when:

• Required by law or requested by authorized authorities (e.g., court orders or subpoenas).
• Necessary to complete transactions (e.g., sharing shipping details with sellers or logistics partners).
• Needed to protect the rights, safety, and security of Tradz, users, or third parties.
• Shared with trusted third-party service providers (such as payment processors, analytics services, or cloud storage providers), strictly under our instructions.

Certain transaction-related data may be processed by licensed third-party payment providers, including:

• Bank transfers
• E-wallets
• QRIS
• Credit or debit cards

Tradz does not store full payment card details.

Identity verification (KYC), when required, is handled by authorized third-party providers in accordance with applicable laws and regulations.

You have the right to:

• Access and review your personal data.
• Request correction or updates to inaccurate information.
• Request deletion of your personal data.
• Object to or restrict certain data processing activities.
• Withdraw consent for data processing (which may limit your use of the platform).

To exercise these rights, please contact us at privacy@tradz.me.